Pugmire Ford COVID-19 Response

Dear beloved Pugmire Customers, 

No doubt, we, as Americans, are faced with challenges right now that most of us have never encountered. I, for one, have dealt with my fair share in the recent days and weeks. 

Our top priority at Pugmire is to do everything we are capable of and aware of to ensure the health and safety of our employees and visitors. We are watching the transpiring events with regard to the Coronavirus daily, and we are watching them very closely. 

We are taking health measures necessary to address yours and our people's welfare, such as: 

  • Providing hand sanitizer to everyone
  • Providing gloves to customers
  • Regularly cleaning human touch points like door knobs and handles, common flat surfaces and armrests of chairs, just to name a few. 
  • Our technicians are wearing clean gloves when driving and handling your cars in service
  • Respectfully maintaining a 6-foot social distance space and refraining from shaking hands
  • Offering service pick-up and delivery when available
  • Offering test drives and even the delivery of new and used cars off-site and away from the dealership if the client so desires.

We want for you to feel comfortable and have a peace of mind when visiting Pugmire during these strange and stressful times. WE want for you to know that we are conscientious of what is going on and that we are ever-mindful of our commitment to provide you with a sanitary business environment. 

We have been here 50 years and 3 generations. You helped us get here and keep us here. We are aware of what you expect from us, and we will continue to do our very best to satisfy you. That said, all of the Pugmire dealerships remain open for business. We will be here to serve your vehicle's service, parts and collisions needs as well as your desire or need to purchase a new or pre-owned vehicle during this interesting time. We are wide-awake to what is going on and will continue to monitor and make adjustments as necessary for your well-being. 

If you have any questions or concerns about how we are doing with all of this, feel free to email me at [email protected]. I will respond to you as quickly as I can. Thank you for your time, your business and your trust in the Pugmire group of dealerships. We will always be here for you. 

Sincerely, 

Austin Pugmire
Dealer Principal

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